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  1. Billing and plans

Refund

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Last updated 2 years ago

If you cancel your Premium plan within 30 days of purchase or renewal, you are eligible for a refund, please refer to the information below on how to file a refund request.

Please note that:

  • Refunds will not be issued after 30 calendar days of your original purchase.

  • A full refund is not guaranteed, as a transaction fee may be charged.

How to Refund?

Please send a request to , Be sure to provide your payment receipt or order reference ID in your request. You’ll receive your refund in 3-10 business days, depending on your bank. Don’t forget to cancel your subscription first!

billing@trancy.org