Terms of Service

Effective date: 06/30/2022

By using the Trancy web site ("Service”), you are agreeing to be bound by the following terms and conditions ("Terms of Service”). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates and all users who access our services through your account to these terms and conditions, in which case the terms "you” or "your” shall refer to such entity, its affiliates and users associated with it. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this agreement and may not use the services.

Trancy reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Violation of any of the terms below will result in the termination of your Account. While Trancy prohibits such conduct and Content on the Service, you understand and agree that Trancy cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

1. Your account and information

We reserve the right to restrict access to some or all Services at our discretion. We may choose to make certain Services accessible to you only against identification and/or payment.

To create your user account, we need you to give us certain personally identifiable information about yourself, including your email address and a password of your choice (your account information). By giving us your email address, you agree that we may use it to contact you for customer support, confirmations, product or service offers, and other matters. You are responsible for keeping your password confidential.

As you use the Services, we gather some information about you. We use this information primarily to personalize the Services for you and to improve the Services. For more details, refer to our Privacy Policy.

We may permit you to submit some content for inclusion into the Services. In such cases, you must ensure that you don’t violate anyone else’s rights, and you must give us license to use your content in our Services. For more details, refer to “User-generated content”.

You may request to terminate your account by contacting our customer support team. Upon termination of your user account, we will immediately and permanently delete all personally identifiable information that you have given us (including your account information), but we may keep non-personally identifiable demographic information, the data that we have gathered as you used the Services, and your user content as long as we see fit.

2. License to use the Services

Unless otherwise stated, we or our licensors own the intellectual property rights in the Services and Service Content. You may use the Services and Service Content only for your own personal language learning, subject to the restrictions set out below and elsewhere in these Terms.

You must not reproduce, redistribute, sell, rent, sublicense, publicly display, publicly perform, make available, modify, transmit or otherwise exploit Service Content outside the Services, whether commercially or not. Where we make Service Content specifically available for use outside the Services, such use is subject to an additional license.

You must not use the Services in any way that causes, or may cause, damage to our website or impairment of the availability or accessibility of the Services; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

You must not use the Services to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to the Services without our express written consent.

You must not use the Services to transmit or send unsolicited commercial communications. “Trancy” and all other trademarks, service marks, graphics and logos (collectively “marks”) used in connection with the Services are trademarks or service marks of Trancy or their respective owners, and certain of such marks may be registered. Nothing in these Terms grants you any right to reproduce or otherwise use these marks.

3. User-generated content

In these Terms, “your user content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to the Services, for whatever purpose.

  • assign to us, free of charge and to the maximum extent permissible under any applicable law, your copyright in your user content; and

  • grant to us a worldwide, irrevocable during the term of the licensed rights, exclusive and royalty-free license to exercise, for any purpose, your copyright in your user content insofar it cannot be assigned but can be licensed; to sublicense these rights, and to bring an action for infringement of these rights; and

  • commit to never exercise of your copyright in your user content insofar it can neither be assigned nor licensed.

In the latter case, by submitting your used content to the Services, you:

  • is not subject to your or anyone else’s copyright, related right, right of maker of database or any other right substantially similar to any of the foregoing; or is subject only to your own copyright.

You represent and warrant that your user content either:

In consideration of your assignment, grant and/or commitment set forth above, we grant to you a worldwide, irrevocable during the term of the licensed rights, non-exclusive, royalty-free and license to use your user content for any purpose. For the sake of clarity, this license only applies to the material originally submitted by yourself.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

4. Payment, Refunds

When you subscribe to our paid Services, you will have the right to request a refund during 30 calendar days from the date of your original purchase. After the expiry of this period, you may still cancel your subscription at any time; there will be no refund but you will be able to use the paid Services until the end of your then-current subscription period, after which your subscription will no longer be renewed. Please contact our customer support team to request a refund or cancel your subscription.

  1. All paid plans must enter a valid credit card. Free accounts are not required to provide a credit card number.

  2. An upgrade from the free plan to any paying plan will immediately bill you.

  3. The Service is billed in advance on a monthly or annual basis and is non-refundable after the initial 30 day period. New users may cancel their account and request a refund within 30 days of first signing up by e-mailing After this period, there will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

  4. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.

  5. Downgrading your Service may cause the loss of features, or capacity of your Account. Raindrop.io does not accept any liability for such loss.

5. Changes to the Terms

We may revise these Terms from time to time. Revised Terms will apply to your use of the Services from the date of the publication of the revised Terms on our website or at a later date if specified in the revised Terms.

If we revise these Terms, we will notify you about it (e.g. via email or when you use the Services again). If you do not agree with the revised Terms, you may request to terminate your user account.

6. Entire agreement; language

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of the Services, and supersede all previous agreements in respect of your use of the Services. We may make these Terms and/or our Privacy Policy available in other languages. All such translations are provided for your convenience only, and in case of any disputes concerning the interpretation of the agreement, the English text shall prevail.

7. Exclusion of third party rights

These Terms are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these Terms is not subject to the consent of any third party.

8. Questions?

To report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Service please contact us at:

Email: support@trancy.org

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